Attorney General Peter F. Kilmartin alerted consumers today to a recall by Chrysler on some Dodge Ram truck models. The left tie rod ball stud on some models may fracture resulting in potential loss of directional stability in the left front wheel, increasing the risk of a crash. The condition tends to occur during low speed parking lot-type maneuvers when making a tight turn.
Chrysler is recalling model year 2008 – 2011 Dodge Ram 2500/3500 4x4, manufactured from February 14, 2008 through March 28, 2011; Dodge Ram 3500 Cab 4x2 manufactured from February 14, 2008 through March 28, 2011; and 2008 Dodge Ram 1500 Mega Cab 4x4 manufactured February 14, 2008 through March 28, 2011. Additionally, model year 2003 – 2008 Dodge Ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement during normal service.
Dealers will inspect the rod ends for relative orientation and replace the left outer tie rod as required, and perform a front end toe alignment as needed. This service will be provided at no cost to the owner.
Owners should contact Chrysler at 1-800-853-1403 for more information. Owners may also contact the National Highway Traffic Safety Administration’s Vehicle Safety Hotline at 1-888-424-9153 or go to www.safercar.gov.
About the Office of the Attorney General Consumer Protection Unit The Office of the Attorney General Consumer Protection Unit investigates and mediates consumer complaints concerning unfair and unlawful business practices and misleading advertising arising out of alleged violations of the Deceptive Trade Practices Act. If groups of people are victimized by a deceptive trade practice, this office may file in the Superior Court a civil investigative demand, which is a formal investigation. In appropriate cases, a lawsuit to stop the illegal business practice may be initiated.
Apart from carrying out its statutory responsibilities, the Unit also provides information and referral services to the general public. Consumers are directed to the appropriate governmental or private agencies for help in answering specialized questions or resolving disputes, which are not within the Unit's jurisdiction.
The Consumer Protection Unit is available to speak to community groups on how to protect from being a victim of identity theft and other scams. If you believe you are a victim of consumer fraud or abuse, please contact the Consumer Protection Unit by calling 401-274-4400.