The Town of Coventry did not violate the APRA when the evidence revealed that although the Complainant did not comply with the Town's APRA procedures, the Town responded in a timely manner. The Complainant's rebuttal did not challenge that her APRA request was not made consistent with the Town's promulgated APRA procedure, and she admitted that she "did not notice [the Town's public records request form] when [she] wrote [her] request." Accordingly, since the APRA request was not made in a manner consistent with the applicable APRA procedures, we find that the Town did not violate the APRA. See Rosenfield v. North Kingstown School Department, PR 14-02 ("This Department has previously determined that an APRA request must first comport with a public body's APRA policy before we can decide whether a violation has occurred, and we see no reason to depart from the plain language of the APRA and our findings.").