About RI.gov

RI.gov is the official government Web portal for the State of Rhode Island. It’s built by a team dedicated to developing online services to enable citizens or businesses to complete tasks online.

Who We Are

The RI.gov staff is employed by a private sector company Rhode Island Interactive, which is a wholly owned subsidiary of NIC USA, a publicly held company and the largest developer of eGovernment solutions in the nation. The State of Rhode Island has a long-term contract with Rhode Island Interactive to manage the RI.gov portal and to grow the number of available Web-based services.

What We Do

  • Develop online applications that include searching for data, completing forms, renewing licenses, and paying taxes
  • Design and build Rhode Island government Websites
  • Process credit card and electronic payments on behalf of the state and municipalities
  • Offer consulting services to help improve government Websites and online applications
  • Work with third party vendors and developers to implement online payment solutions by credit card or electronic fund transfers
  • Market online services on behalf of the state to help bring attention to the benefits of online solutions developed by RI.gov
  • Offer phone and email customer service to online service visitors and users

What We Don’t Do

  • Provide ongoing maintenance for Websites other than the RI.gov portal
  • Install maintain or sell hardware solutions or backend systems
  • Build Intranet sites or applications
  • Work with any non-official government or municipal entity

How We’re Funded

The RI.gov staff is employed by a private sector company Rhode Island Interactive, which is a wholly owned subsidiary of NIC USA, a publicly held company and the largest developer of eGovernment solutions in the nation. The State of Rhode Island has a long-term contract with Rhode Island Interactive to manage the RI.gov portal and to grow the number of available Web-based services.

Certain online services include an enhanced access fee added to the statutory cost of the transaction. These fees are collected and retained by Rhode Island Interactive, a private company under contract with the Department of Administration to build, host and maintain online services.

No portion of the enhanced access fee is retained by the state.

Oversight of Our Operation

The Rhode Island Department of Administration (DOA) and Division of Information Technology (DoIT) manages portal resources and our Master Agreement with the state. This oversight includes setting overall priorities, approving projects, authorizing enhanced access fees and ensuring that the portal utilizes funds in the best interests of long-term growth.

About NIC

NIC is the leading provider of outsourced eGovernment portals. NIC builds and manages official government Websites and eGovernment services for over 27 states and hundreds of local governments in the United States. You can learn more about these partnerships at www.egov.com.

Our Staff

RI.gov employs eight staff members in our Providence office. You can learn more about out team on our staff page.

E-Mail:

rigov@egov.com