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Division of Motor Vehicles Extends Wednesday Closings Through March 17th for Computer Conversion Work

The Division of Motor Vehicles (DMV) today announced the agency will be extending the Wednesday closings through Wednesday, March 17, 2010 to complete extensive cleanup of DMV data and to provide further training for DMV staff and its many interface partners.

To accommodate the extended training schedule, DMV branch locations in Woonsocket and Wakefield will continue to change their days of operation (see attached sheet for days and hours of operation). Road exams will continue to be offered each weekday, including Wednesdays, from the DMV’s main office in Pawtucket, and the DMV safety and emissions garage (Melrose St., Providence) will remain open Monday to Friday. In addition, the public will be able to process transactions on-line at www.dmv.ri.gov, at local AAA offices, and through the mail.

Sally Strachan, DMV Administrator, expressed her appreciation to the public during this critically important training period. “The new DMV computer system, and later the opening of the new DMV headquarters, will allow our employees to better service our customers. I would like to thank the public for their understanding and patience during this time. I am confident the computer system upgrade will enhance the customer experience at the DMV.”

When online, the new system, dubbed RIMS, will be a complete upgrade of all DMV computer hardware and software, providing a single database linking all transactions throughout the DMV branch system. In addition, RIMS will integrate all existing DMV driver information databases and allow for credit card transactions.

Please visit the website at www.dmv.ri.gov for hours of operations and other useful information.

Related links

Department or agency: Department of Revenue

Online:

Release date: 02-09-2010

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