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Division of Motor Vehicles to Close Rhode Island Mall Branch; Extend Days at Wakefield Branch; Road Exams Relocated

The Division of Motor Vehicles (DMV) will permanently close the Rhode Island Mall branch location, effective Saturday, August 7, 2010. To accommodate the closing, the Wakefield branch will expand operations to four days per week (Monday, Wednesday – Friday) starting Wednesday, August 11, 2010.

DMV recently completed major renovations at the Wakefield branch to enhance the customer experience. The waiting area was expanded by 2000 square feet and seating capacity increased almost threefold from 65 to 155 seats. In addition, new windows and new air conditioning units were installed, creating a brighter, more comfortable waiting area.

The DMV also announced that beginning Tuesday, August 10, the main testing site for DMV road exams will move to 325 Melrose St. in Providence (the location of the Safety & Emissions Inspections office). Appointments for road tests must be scheduled in advance at any DMV location or by calling 462-5808. Hours of operations for road exams at the Melrose location will be 8:30 a.m. to 3:00 p.m. Monday through Friday. Road Exams will also continue to be offered at the DMV Middletown office on Tuesdays and Thursdays.

The new Melrose St. road testing facility provides a waiting area for the public, restrooms, and the ability to complete the entire license transaction at a single location. Customers who successfully pass the road test will be able to obtain the temporary license at the Melrose facility, with the permanent license sent by mail within two weeks.

Customers with road exams scheduled in Pawtucket through Friday, August 6, should go to the existing Pawtucket test site at the Lynch Arena on Andrew Ferland Way. Customers with appointments scheduled for the Pawtucket site after August 10, must go to the new Melrose St. facility in Providence.

“As we continue to make improvements to the DMV, we appreciate the public’s patience and understanding,” said Sally Strachan, Administrator for the DMV. “There will be many changes in the coming months, and I urge the public to visit the DMV website for the most up to date information on branch locations, hours of operation and services.”

Please see the attached sheet for details on the updated days and hours of service at each location. In addition, the public is able to process certain transactions on-line at www.dmv.ri.gov, at local AAA offices, and through the mail.

Please visit the website at www.dmv.ri.gov for hours of operations and other useful information.

Related links

Department or agency: Department of Revenue

Online:

Release date: 07-15-2010

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