Next to "Black Friday," "Cyber Monday" has become one of the busiest online shopping days of the year. Analysts predict that instead of braving the crowds at the mall on Black Friday, over 120 million shoppers will opt to shop online from the comfort of home. However, Attorney General Peter F. Kilmartin is reminding consumers to be cautious of the potential pitfalls of online shopping.
"More and more people are buying their holiday gifts online to avoid the hustle and bustle of the mall this time of year," said Attorney General Kilmartin. "However, it is important for consumers to be vigilant, both online and at the mall. Just as you keep your wallet in a safe place, it's important to safeguard your personal information when shopping online. Keep in mind that while you're looking for deals, scam artists are looking for you."
If you believe you are a victim of consumer fraud, please contact the Consumer Protection Unit at the Department of Rhode Island Attorney General at (401) 274-4400. You can download a consumer complaint by visiting our website at www.riag.ri.gov. You can also email us at firstname.lastname@example.org.
About the Office of the Attorney General Consumer Protection Unit The Office of the Attorney General Consumer Protection Unit investigates and mediates consumer complaints concerning unfair and unlawful business practices and misleading advertising arising out of alleged violations of the Deceptive Trade Practices Act. If groups of people are victimized by a deceptive trade practice, this office may file in the Superior Court a civil investigative demand, which is a formal investigation. In appropriate cases, a lawsuit to stop the illegal business practice may be initiated.
Apart from carrying out its statutory responsibilities, the Unit also provides information and referral services to the general public. Consumers are directed to the appropriate governmental or private agencies for help in answering specialized questions or resolving disputes that are not within the Unit's jurisdiction.
The Consumer Protection Unit is available to speak to community groups on how to prevent being a victim of identity theft and other scams.