# RI.gov: Rhode Island Government


Help with Cookies

In order to better serve you, we use cookies for certain types of online transactions. Cookies are small text files that a web server may ask your Web browser to store, and to send back to the Web server when needed.

Cookies are sometimes used to store and retrieve unique transaction identifiers or other server-generated or user-provided information in complex, multi-page Web applications. This allows us to distinguish between different users, and to use information provided at one stage of an application at a later time (for instance, items placed in a 'shopping cart' might need to be displayed on a later 'check-out' screen). When we use cookies in this way, the cookie is stored on your Web browser only temporarily; the cookie is destroyed at the end of the transaction or at the end of the browser session.

Please note: We do not use cookies in order to track your visit to RI.gov.

If you are experiencing difficulties using an RI.gov online service, it may be a result of either a security and / or cookie setting on your computer.

Please see a trusted IT professional or recognized customer support service to receive additional support with this issue.