Complainant alleged that the RISCS violated the APRA when it failed to produce documents responsive to two separate APRA requests and when it failed to timely respond to his appeal of the denial of his second APRA request. The evidence indicated that the RISCS had released the requested documents during the pendency of this matter. We found no evidence of a willful and knowing, or reckless, violation. However, we did find that the RISCS violated the APRA by failing to respond to the Complainant's appeal within ten (10) business days. The evidence demonstrated that the chief administrative officer was away from the office and, once discovered the appeal, responded within ten (10) business days.